Last Updated: April 16, 2025
Effective Date: April 16, 2025
Company: PX CREATIVE (PX Solutions Innovantes Inc. - PX Innovative Solutions Inc.)
Address: 530 St-Hubert St, Montreal, QC H2Y 0B9
Email: [email protected]
Phone: +1 (438) 802-2732
At PX Creative, your privacy is a priority. This Privacy Policy outlines how we collect, use, store, protect, and share your personal information when you interact with our website, services, platform, and communications.
By using our website or services, you agree to the terms of this Privacy Policy and consent to the practices described below.
We collect the following types of personal information, only as necessary to provide our services:
Contact information(name, email address, phone number)
Billing details(billing address, payment method – securely handled via third-party processors)
Business information(company name, industry, social media accounts you connect)
Usage data(IP address, browser type, device information, access times, and interactions with our platform)
AI activity data(your prompts and content created using our AI tools, used only to deliver the requested service)
We use your data for the following purposes:
To provide and manage your subscriptions
To set up and manage your account and social media integrations
To send onboarding, billing, and service-related communications
To offer customer support and troubleshoot issues
To improve our platform features and user experience
To send promotional communications (with your consent)
To comply with legal obligations
We only collect personal data with your explicit knowledge and consent, in compliance with Loi 25 and PIPEDA. You may withdraw your consent at any time by contacting us or unsubscribing from communications.
We use cookies and similar technologies to:
Enable core platform functionality
Analyze site traffic and user behavior
Personalize content and improve marketing performance
You can manage cookie preferences via your browser settings. For more information, please refer to our Cookie Policy.
We retain personal data only as long as necessary for the purposes listed above or as required by law. When no longer needed, your data is securely deleted or anonymized.
We may share limited data with trusted third-party service providers for:
Payment processing (e.g., Stripe)
Email and SMS delivery (e.g., Mailchimp, Twilio)
CRM and customer support (e.g., GoHighLevel, Zoho, Hubspot)
Advertising integration (e.g., Meta, Google Ads)
All third parties are contractually obligated to maintain data protection standards equivalent to ours.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we encourage you to protect your credentials at all times.
As a Quebec resident, you have the right to:
Access and correct your personal information
Request the deletion of your data
Withdraw your consent at any time
Be informed about how automated decisions (e.g., AI content generation) affect you
Submit a complaint to the Commission d’accès à l’information (CAI)
To exercise your rights, contact us at: [email protected]
Our services are not intended for individuals under the age of 14. We do not knowingly collect personal data from minors without parental consent.
We may update this policy to reflect legal or operational changes. All updates will be posted on this page with a revised “Last Updated” date. Continued use of the platform constitutes acceptance of the updated terms.
If you have any questions, concerns, or requests regarding your personal information or this policy, you can contact us at:
PX CREATIVE
530 St-Hubert St
Montreal, QC H2Y 0B9
📧 Email: [email protected]
📞 Phone: +1 (438) 802-2732